Since 2019, My Tour Live has been offering remote guided tours, as if you were there. Built on 360° video and interactivity, the service is now popular with B2B sectors such as real estate, and B2C sectors such as culture.
A year after its launch, My Tour Live migrated from Google Cloud to AWS, with support from Premaccess. Its aim: to open up to an even wider international market, reaching China in particular (which is not the case with Google Cloud), and to have a scalable Cloud infrastructure thanks to AWS microservices.
Franck Adraï, its founder, looks back on how the project came about, and on the strengths of this innovation.
My Tour Live, an on-demand video application:
- How did My Tour Live come about?
- What makes My Tour Live an innovative service today?
- Your solution is now popular with B2B and B2C sectors.
- You called on Premaccess for your migration to AWS.
- When you moved from Google Cloud to AWS, did you rebuild your whole application?
- What are your plans for the future?
How did My Tour Live come about?
I was still living abroad in French Polynesia, in Tahiti, when the idea for My Tour Live came about. It was 2017. I was preparing to return to mainland France. And I was wondering how to visit a place from far away. Unconsciously or consciously, the remoteness of Tahiti, the difficulty of getting there… pushed me to think about this project.
At that time, Facebook Live and live streaming already existed. And people were already talking about 360° video. Internet users could interact during live streams, but not in front of a 360° video.
On my return to France, I took an Executive MBA in Lausanne. During that course, I refined the idea. And I created My Tour Live in 2018.
What makes My Tour Live
an innovative service today?
This application is a combination of 5 factors: the action camera, 360° immersion for the internet user/visitor, remote access to a place, live streaming and interaction with the presenter/guide.
Your solution is now popular with B2B and B2C sectors.
Indeed, on the B2B side, we reach the real estate sector. With lockdown, it was impossible for estate agencies to organise property viewings. With My Tour Live, several of them allowed their clients to view homes remotely while answering their questions in real time.
On the tourism side, the hotel industry is interested in our application for promotion and sales support. What better than an immersive tour to present your accommodation remotely and to make people want to come ?
In B2C, the solution appeals to cultural businesses such as museums and tourist offices which see it as a way to promote a destination (by giving a taste of it) and to develop their guided tour offering. We work in particular with the Musée Ziem, in Martigues, on this type of service. During these tours, internet users are immersed in a place without being there, walk around with a guide and interact with them in real time, which humanises the experience.
You called on Premaccess for your migration to AWS.
The first version of our application, launched in 2019, had been deployed on Google Cloud. After a year in operation, we decided to switch to AWS for two reasons:
- Google Cloud is not available everywhere in the world, and in particular not in China. We wanted to be present in that part of the world. Amazon Web Service makes that possible for us.
- Furthermore, as a Cloud provider, AWS offers more microservices on its platform. Which is useful when you want to scale your business gradually.
On this project, Premaccess supported us. Hosted within Marseille Innovation, its team specialises in Cloud infrastructure, with particular expertise on AWS, and has a real start-up culture. Those are real assets for our project.
When you moved from Google Cloud to AWS, did you rebuild your whole application?
We did not do the work twice, of course. We did, however, rework certain building blocks and features in particular.
Premaccess brought us its expertise and gave us the keys to AWS. On that part, its team supported us:
- During the migration from GCP with Firebase and Brightcove video to the AWS (Amplify AWS / AWS Media) services.
- During the development of a functional module for managing invitations. The question we asked ourselves: how do we make sure that guests only have access to that session and not another ? Questions about managing user rights arise here. Premaccess handled that part by combining 4 AWS services (Amazon Cognito, AWS IAM, Amplify CLI, Amplify JS) and generating Lambda Trigger functions.
- During the migration from the Brightcove service to AWS Elemental for video streaming. AWS Elemental MediaLive is a live video processing service. It makes it possible to create high-quality video streams for broadcast to televisions and internet-connected multiscreen devices (connected TVs, tablets, smartphones…). It supports VOD and Full Live.
GOING FURTHER | My Tour Live: migration from Google Cloud to AWS
After two years in existence, the My Tour Live application has proved that it met a real need on the market.
What are your plans for the future?
We are always looking to improve our platform, to add functional modules, to migrate other external modules to services that exist on AWS. In short, we plan to use this Cloud provider’s services more and more. The aims: to grow our offering and the 360° video business.
To find out more about My Tour Live:
https://mytourlive.co/
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