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Cloud Operations/IT Operational Maintenance (MCO)
Run · Cloud Operations

IT Operational Maintenance (MCO)

Operational maintenance (MCO) for your IT, on a monthly contract: updates, patches, backups, 24/7 monitoring and disaster recovery, on cloud and existing estates alike.

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24/7Monitoring
20+ yearsOf MCO
MonthlyClear contract
What it covers
  • Updates, security patches and version upgrades
  • Tested backups and disaster recovery (DRP/BCP)
  • 24/7 monitoring, alerting and incident response
  • Documentation and reversibility: your system stays yours
How we work

A readable MCO contract

A monthly plan sized to your estate, a scope written in black and white, an expert replying within 24 business hours.

Industrialized by BAM

Repetitive MCO tasks (updates, backups, restarts) are automated by our BAM platform: fewer errors, more consistency.

Frequently asked questions

What is MCO in IT?

Operational maintenance covers everything that keeps a system running over time: updates, patches, backups, monitoring and incident handling. It is the foundation of any serious managed service.

What does an MCO contract contain?

The scope (servers, applications, cloud), monitoring and response commitments, backup and recovery policy, and the monthly fee. With us, FinOps is included: your cloud bill is tracked too.

What is the difference between MCO and managed services?

MCO is the technical core of managed services: keeping the system running. Managed services add global steering: security, costs, evolutions and advice.

Do you do MCO for non-cloud environments?

Yes. We maintain hybrid estates: on-premise servers, legacy hosting providers and cloud. Any migration comes later, without pressure.

Where we operate

From Fribourg, Paris and Marseille, we operate your platforms across France, Switzerland, the rest of Europe and Morocco.

MCOContrat MCOPRASauvegardesSupervision
/ They trust us
With their managed services built into BAM, we benefit from a fast, secure, cost-controlled infrastructure. This partnership gives us true peace of mind, letting us focus on our business, and now on AI.
Christine Matrat
Christine MatratOperations Director · ATA ELECTRONICS (translated from French)
GEB
IndustrieSee the business case →
Lamie Mutuelle
SantéSee the business case →
/ IT Operational Maintenance (MCO)

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