Cloud Operations/24/7 Managed Operations
Run · Cloud Operations

24/7 Managed Operations

Your platforms supervised, maintained and secured 24/7 on AWS, Azure, GCP and Alibaba Cloud. Your teams focus on their business, we run the infrastructure.

24/7Monitoring & on-call
MCOOperational condition upkeep
20+ yearsOf critical operations
What it covers
  • 24/7 monitoring, alerting and incident response
  • Upkeep: updates, patches, version upgrades
  • Backups and disaster recovery (DRP/BCP)
  • Operational security and hardening
How we work

Proactive monitoring

We detect and fix before you notice. Relevant alerts, no noise.

Self-healing via BAM

Common failures are handled automatically; a human steps in only when needed.

Frequently asked questions

What does your 24/7 managed service cover?

Continuous monitoring and alerting, operational upkeep (updates, patches), backups and disaster recovery, operational security. Common failures are self-healed by BAM.

How is on-call handled?

Continuous monitoring with smart alerting: the platform fixes known incidents on its own and escalates to a human only when a decision is needed.

What are your response commitments?

An expert replies within 24 business hours for any request; critical incidents are handled continuously, 24/7.

Where we operate

From Fribourg, Paris and Marseille, we operate your platforms across France, Switzerland, the rest of Europe and Morocco.

AWSAzureGCPAlibaba
/ They trust us
With their managed services built into BAM, we benefit from a fast, secure, cost-controlled infrastructure. This partnership gives us true peace of mind, letting us focus on our business, and now on AI.
Christine Matrat
Christine MatratOperations Director · ATA ELECTRONICS (translated from French)
/ 24/7 Managed Operations

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