The Cloud is winning over more and more companies. Many of them are now gradually moving all or part of their Information System (IS) to the cloud. And with good reason. According to the study “Multi-Cloud, Hybrid Cloud and Managed Services: Approaches, Trends & Challenges to 2021” conducted by the Markess firm, among 120 CIOs and CTOs,
- 55% of them explain that their spending on public Clouds will increase over time,
- And 51% use several forms of Cloud (different public IaaS, public IaaS with private IaaS, etc.).
For many CIOs and CTOs, this “Cloud and multi-Cloud” strategy brings many advantages: agility, access to innovative services (AI and Machine Learning, Data analytics, etc.), faster deployment of new services. But it also calls for real support to manage these environments properly, and to keep these Cloud architectures permanently in operational condition.
To meet these needs, the partners of Cloud Providers, and in particular Premaccess, offer managed services. Called Cloud Managed Services Providers, they set themselves the goal of relieving IT departments of managing the IS so that they can focus more on innovation, and less on maintaining their IT infrastructure.
Through these services, MSPs make sure that Cloud architecture best practices are properly respected on your infrastructure. These best practices rest on 5 pillars: operational excellence, security, reliability, performance efficiency and cost optimisation.
Among these managed services, you can find:
Depending on your in-house skills and resources, you get expert support and advice to migrate to the Cloud service model best suited to your challenges (IaaS, PaaS, Saas).
Your Cloud infrastructure needs to be monitored in order to prevent any failures, and to react in the event of performance variations across the whole system. To do this, MSPs collect real-time data on your information system in order to:
- keep it in good health,
- detect abnormal behaviour in your environments,
- set alarms if needed,
- automate actions on the basis of predefined thresholds, etc.
An MSP guarantees the security of your data and of your infrastructures. By “security”, we mean:
- data confidentiality and integrity,
- identification and management of users and their permissions,
- system protection,
- and the implementation of controls to detect security events.
Preventive and real-time maintenance
Among the preventive measures, we can mention in particular the backup and replication of your data, as well as its restoration if needed.
Real-time maintenance consists of resolving incidents within a short enough time to avoid any unavailability of your services.
Within this scope are:
- The Business Continuity Plan (BCP): it ensures the fastest possible recovery of the infrastructure, in the event of a disaster, with the least data loss.
- The Disaster Recovery Plan (DRP): in the event of a major incident, MSPs handle the rebuilding of your IS and bringing your applications back into service.
The BCP and the DRP are essential to minimise the financial impact on your business during IT incidents.
Managed service providers also help you eliminate unnecessary costs, by controlling your spending on the Cloud, and by selecting for you the resources most appropriate to your needs and your budget.
Finally, MSPs are experts in Cloud architectures. Constantly watching the latest trends in the sector, they advise you on how your IS should evolve over time according to your new needs or new offerings.
The advantages of cloud managed services
By opting for these cloud managed services:
- You have the assurance that your Information System is always available over time. You protect yourself against any outages and incidents.
- You are freed from IT constraints. In this way, you increase your in-house productivity, and in particular you allow your IT department to be more focused on innovation in your services.
- You gain in efficiency by concentrating on your core business. No more time lost on maintenance.
- The security of your system is 100% reliable. You no longer have to worry about it.
- You make savings because MSPs, experts in FinOps, help you optimise your spending sustainably.
- And, this is essential, you stay innovative thanks to the technology watch of these managed service providers.
As decision-makers, CIOs or CTOs, if you want to outsource the management of your IS, do not hesitate to contact the Premaccess team. An expert in cloud managed services, it will advise you and offer you tailor-made support suited to your needs.
Objective: to simplify the day-to-day management of your IT!
Contact us for tailor-made support!